While converting Word Documents to Adobe PDF, sometimes we observe the below error message.
%%[ ProductName: Distiller ]%%
Cambria not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow; ErrorInfo: CharOffsets 82 30 44 29 59 52
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
This error can be resolved by changing one of the Adobe PDF printer settings.
- When you are in the print dialog, and you have selected the appropriate PDF printer, select "Properties."
- In the dialog box, there should be a tab titled "Adobe PDF Settings," and it should look like the below image.
- Un-check "Rely on system fonts only; do not use document fonts."
- This solves the issue for documents created using XP or Vista, then upgraded to Windows 7. The Cambria font somehow gets changed between XP/Vista and Win7.