Thursday, October 31, 2013

Junk values after Converting a document to PDF in Adobe


While converting Word Documents to Adobe PDF, sometimes we observe the below error message.
%%[ ProductName: Distiller ]%%
Cambria not found, using Courier.
%%[Page: 1]%%
%%[ Error: invalidfont; OffendingCommand: xshow; ErrorInfo: CharOffsets         82 30 44 29 59 52
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%


This error can be resolved by changing one of the Adobe PDF printer settings.  

  • When you are in the print dialog, and you have selected the appropriate PDF printer, select "Properties."  
  • In the dialog box, there should be a tab titled "Adobe PDF Settings," and it should look like the below image.


  • Un-check "Rely on system fonts only; do not use document fonts."  
  • This solves the issue for documents created using XP or Vista, then upgraded to Windows 7.  The Cambria font somehow gets changed between XP/Vista and Win7.

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